Choosing Practical Package Limits for Hosted Accounts

Package limits should reflect a clear service model. When limits are inconsistent, both support handling and customer expectations become harder to manage.

Evaluation Points

• Compare actual usage trends with the advertised service tier.
• Account for application type, not only customer count.
• Review whether repeated overages are due to misconfiguration, abuse, or genuine growth.
• Document exceptions so future support actions remain consistent.

Service Discipline

Practical limits create predictability. Predictability reduces disputes, emergency adjustments, and avoidable operational exceptions.